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Find a tech support professional in West Brisbane

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4.3

Excellent rating - 4.3/5 (10900+ reviews)

Need technical support services?

  • Business tech support
  • Network tech support
  • Hardware tech support
  • Software tech support
  • Home tech support
  • … or anything else
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What does technical support include?

Technical support services will vary widely depending on your problem and the repairs needed. Many technicians offer both home visits as well as remote assistance to help solve your technical dramas. Here are some of the most common technical support issues you might encounter:

Software setup

Software setup and updates are a fact of life for all computer users. When you call on technical support to help with your software setup, they may be able to do the process remotely via a program that allows them to access your computer, or they may visit your premises for in-person help. They will then install the programs you need (for example, Windows) and check your settings to ensure your system is suitable for the software. Your IT support specialist can also help with setting up emails, organising your computer folders, or even training you on how to use the software.

Software troubleshooting

Software not working? Call on a technician to troubleshoot the problems or show you how to operate it. Some specialist technicians can even help with complex data recovery missions, virus removal, and malware removal. When troubleshooting, as long as your computer is operating and can access the internet, most technicians can access it remotely and fix the problem as you watch. If you’re concerned about granting remote access to your system, you can specify that you need a local technician.

Internet support

When you’re having internet troubles, there might be a range of causes. Your technician can help with setting up the cables and wiring after you move house, or help troubleshoot NBN and ADSL connectivity issues. This will usually involve checking that all your cables are working and in the right place, and that you’ve got the right software installed. They can set up and test your modem connection or Bluetooth devices, and troubleshoot any connectivity issues on each device.

Network support

Whether at home or in the office, a secure network is essential for data sharing and access. But many networks need a professional to set it up. Your IT tech support will assess your networking needs, and if you don’t already have a program or system in place, they can recommend a solution that fits your needs and budget. You can enlist their help to install software and hardware to create your own Virtual Private Network (VPN) for your home or businesses. Experiencing network problems? They can troubleshoot the issues using a range of software and then take the necessary steps to get you connected again.

Hardware

Get professional help installing your new computer hardware or troubleshooting hardware problems - without needing to send off your product or spending big on repairs. Hardware could include printers, scanners, Apple products, Microsoft products, or even projectors. Your technician will first find out how you plan to use the product and suggest a setup that works best for you. Then they’ll connect the device, install the best software, and adjust the settings for you. Your IT Technician can also help repair or replace screens and perform other hardware fixes and upgrades.

Recent Technical Support tasks in West Brisbane

NBN internet technician

$80

Taringa QLD, Australia

7th Mar 2024

Identify NBN connection, data , internet issues and connect

Comms Tech - Connect NBN MDF to Business

$250

Indooroopilly QLD, Australia

11th Nov 2022

We are after an Comms Tech or Electrician with knowledge of NBN, Comms. MDF, Copper We need a qualified comms tech to connect NBN Tagged Service from MDF to Business - FTTB - Due date: Needs to be done on Wednesday, 16 November 2022

Ross was excellent to work with, with fantastic communication and knowledge, and assisted us in troubleshooting and resolving issues to complete the job. Great attitude and is one of the best contractors we have worked with; I look forward to working with Ross again! Thank you, Ross!!

Computer/IT technician

$120

Chapel Hill QLD, Australia

7th Nov 2022

Have built a new computer - all components working, have both SDD and Hard Drive, unfortunately Windows OS has transferred to Hard Drive and not SDD - need to uninstall Windows 11 from Hard Drive and reinstall on SDD - Making SDD the C Drive - Due date: Before Friday, 11 November 2022

LAPTOP/IPHONE TECH GURU

$150

Riverhills QLD 4074, Australia

5th Apr 2022

My phone reset itself and my iCloud didn't back anything up. My backup on my computer won't sync to my iPhone as my itunes is so old. I need someone who truly knows their way around Macs. I have already taken it to the Apple shop and they said they couldn't help me and someone with more in depth knowledge would be helpful. - Due date: Before Friday, 8 April 2022

NBN Technician

$60

Keperra QLD, Australia

28th Mar 2021

Need a Technician to come & test for fault in my NBN line can’t get NBN internet connection.

Great service. Thank you