Find a tech support professional in West Brisbane
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Excellent rating - 4.3/5 (10900+ reviews)
Need technical support services?
- Business tech support
- Network tech support
- Hardware tech support
- Software tech support
- Home tech support
- … or anything else
Best rated technical support experts near me
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"Ross went above and beyond, was on time, and had good communication. Will be using again!"
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Computers & IT Services
App Development
Apple Help
Apple Mac Repairs
Computer Support
Computer Training
Email Setup
Internet Help
iPhone Help
iPhone Repair
iPhone Screen Replacement
Laptop Repair
Macbook Air Repair
Macbook Repairs
Microsoft Excel Help
Microsoft Help
Microsoft Powerpoint Help
Microsoft Windows Help
Mobile App Development
Network Troubleshooting
Printer Help
Router Modem Setup
Scanner Setup
Screen Repair
Wifi Help
Windows Help
Computer Repairs
Data Recovery
What does technical support include?
Technical support services will vary widely depending on your problem and the repairs needed. Many technicians offer both home visits as well as remote assistance to help solve your technical dramas. Here are some of the most common technical support issues you might encounter:
Software setup
Software setup and updates are a fact of life for all computer users. When you call on technical support to help with your software setup, they may be able to do the process remotely via a program that allows them to access your computer, or they may visit your premises for in-person help. They will then install the programs you need (for example, Windows) and check your settings to ensure your system is suitable for the software. Your IT support specialist can also help with setting up emails, organising your computer folders, or even training you on how to use the software.
Software troubleshooting
Software not working? Call on a technician to troubleshoot the problems or show you how to operate it. Some specialist technicians can even help with complex data recovery missions, virus removal, and malware removal. When troubleshooting, as long as your computer is operating and can access the internet, most technicians can access it remotely and fix the problem as you watch. If you’re concerned about granting remote access to your system, you can specify that you need a local technician.
Internet support
When you’re having internet troubles, there might be a range of causes. Your technician can help with setting up the cables and wiring after you move house, or help troubleshoot NBN and ADSL connectivity issues. This will usually involve checking that all your cables are working and in the right place, and that you’ve got the right software installed. They can set up and test your modem connection or Bluetooth devices, and troubleshoot any connectivity issues on each device.
Network support
Whether at home or in the office, a secure network is essential for data sharing and access. But many networks need a professional to set it up. Your IT tech support will assess your networking needs, and if you don’t already have a program or system in place, they can recommend a solution that fits your needs and budget. You can enlist their help to install software and hardware to create your own Virtual Private Network (VPN) for your home or businesses. Experiencing network problems? They can troubleshoot the issues using a range of software and then take the necessary steps to get you connected again.
Hardware
Get professional help installing your new computer hardware or troubleshooting hardware problems - without needing to send off your product or spending big on repairs. Hardware could include printers, scanners, Apple products, Microsoft products, or even projectors. Your technician will first find out how you plan to use the product and suggest a setup that works best for you. Then they’ll connect the device, install the best software, and adjust the settings for you. Your IT Technician can also help repair or replace screens and perform other hardware fixes and upgrades.
Recent Technical Support tasks in West Brisbane
NBN internet technician
$80
Taringa QLD, Australia
7th Mar 2024
Identify NBN connection, data , internet issues and connect
Comms Tech - Connect NBN MDF to Business
$250
Indooroopilly QLD, Australia
11th Nov 2022
We are after an Comms Tech or Electrician with knowledge of NBN, Comms. MDF, Copper We need a qualified comms tech to connect NBN Tagged Service from MDF to Business - FTTB - Due date: Needs to be done on Wednesday, 16 November 2022
Ross was excellent to work with, with fantastic communication and knowledge, and assisted us in troubleshooting and resolving issues to complete the job. Great attitude and is one of the best contractors we have worked with; I look forward to working with Ross again! Thank you, Ross!!
Computer/IT technician
$120
Chapel Hill QLD, Australia
7th Nov 2022
Have built a new computer - all components working, have both SDD and Hard Drive, unfortunately Windows OS has transferred to Hard Drive and not SDD - need to uninstall Windows 11 from Hard Drive and reinstall on SDD - Making SDD the C Drive - Due date: Before Friday, 11 November 2022
LAPTOP/IPHONE TECH GURU
$150
Riverhills QLD 4074, Australia
5th Apr 2022
My phone reset itself and my iCloud didn't back anything up. My backup on my computer won't sync to my iPhone as my itunes is so old. I need someone who truly knows their way around Macs. I have already taken it to the Apple shop and they said they couldn't help me and someone with more in depth knowledge would be helpful. - Due date: Before Friday, 8 April 2022
NBN Technician
$60
Keperra QLD, Australia
28th Mar 2021
Need a Technician to come & test for fault in my NBN line can’t get NBN internet connection.
Great service. Thank you