Find a malware removal professional near you

Malware removal services include all the necessary tasks to determine if your device has malware, remove the malware, and protect your device from future attacks. This service can include checking for any suspicious activity caused by malware, deleting unsafe programs, and installing anti-malware software.

Precautionary steps 

If you suspect your device has malware, disconnect it from the internet. You can do this by turning off its WiFi or simply not turning on your device. Use your phone or another device to get on Airtasker. This way, you can prevent the malware from spreading through your home or office network, or doing more damage to your PC or Mac. If you need a temporary workstation, you can hire someone to assemble another PC for you. You can also take this opportunity to have other appliances fixed, like your office coffee maker.  

Troubleshooting for malware

Once you’ve booked a Tasker, they can begin the service by looking for the usual signs of malware, such as: 

• Significant internet slowdown

• Significant decrease in battery life (for laptops)

• Apps turning off or updating by themselves

• Device crashes or reboots

• Files or apps now inaccessible or asking for passwords to access

• Sudden changes to your browser’s home page

• Pop-up ads for inappropriate websites or content

Does your device show any of these signs? Then your Tasker can start tracing the malware program’s probable source. Malware almost always makes its way into your device through the internet. In other instances, malware can invade your device via infected USB storage devices. 

Your Tasker can inspect your browser history to check for any suspicious websites. They can also check for any unusual processes or apps running in the background. What’s more, the specialist can check and scan USB memory sticks or storage devices that were connected to your device.    

Removing the malware

Your Tasker can do all the necessary updates, restart your device, and run a scan. A malware scanning and removal tool from a trusted anti-malware publisher can help remove the malicious program. The specialist can also clear your browser’s cache as part of the removal process. 

Backing up data

Suppose your Tasker fails to remove the malware after performing all the necessary updates and scans. In that case, they may resort to erasing and reformatting your hard drive. With your approval, your Tasker can temporarily store all your important data onto an external hard drive. They can then reformat your device’s hard drive and reinstall its operating system. 

Your Tasker will then erase all copies of your data once they’ve been restored on your device. Once completed, they can ensure your firewall and security settings are updated and your most commonly used, trusted apps are restored on your device. Your Tasker may also recommend the appropriate software and tools you can buy or subscribe to for protecting your device from future malware attacks.